Archive for the ‘Support’ Category

 

Mr. Bump on Feb 13th, 2008So relevant its scary…

Over at CIO.com is an article about the productivity gap between mid-market and large IT shops that hits so close to home its nothing short of scary. Yeah, yeah, yeah…you’re probably wondering why in the heck would this clown be reading CIO.com? To which I say: a boy can dream! I […]

Mr. Bump on Oct 4th, 2007The Numbers Game

Late this afternoon we increased the number of users going through the LANenforcer 2024 by 60%.  That’s a significant increase.  However, with only five users going through the LANenforcer 2024 that 60% equates to an increase of three users.  We currently have three switches in-line through the LANenforcer 2024 with a total of 8 users, […]

Mr. Bump on Sep 26th, 2007Those who can, do. Those who can’t, teach.

Today I attempted to do some knowledge transfer about the LANenforcer 2024 and the LANsight Security Management Appliance.  I’m not exactly sure how much knowledge was actually transferred though!  For everyone except myself this was their first introduction to this technology and to cram as much information as I did into one hour can be mental […]

Mr. Bump on Sep 25th, 2007New build in place

Late this afternoon I got the new build for the 4.0 beta code downloaded and installed on the LANenforcer 2024 and the LANsight Security Management Appliance at one of our locations.  The upgrade was very painless and easy to do.  The LANsight Security Management Appliance was upgraded first after retreiving the upgrade file from an […]

Mr. Bump on Sep 24th, 2007A little press for Mr. Bump?

I received a call today from the Vice President of Marketing at Nevis Networks, Dominic Wilde.  The call was to see if I would be interested in bumpinthewire.com being mentioned to the media of the information technology world.  Would I be interested?  Of course I would be interested!  Any publicity for this site is more than welcome.  I received another […]

Mr. Bump on Sep 21st, 2007Ending the week with a bang

Where to begin?  This has been a crazy day for me.  I guess it only makes sense to start with an update on the possible bug I wrote about in the previous two posts.  The word “possible” can be eliminated.  It was in fact a bug.  I can’t stress enough that this was beta code […]

Mr. Bump on Sep 20th, 2007First call to support

We had to make our first call to Nevis Networks support today for the possible bug I wrote about last night.  I placed the original call at 8:51 AM and left a message.  I received a call back exactly 10 minutes later at 9:01 AM.  Tough to complain about a 10 minute turn around.  We […]

Erotik Liebe und sinnlicher Sex
http://empty.com